fbazee's Privacy Policy
Your personal information is of the highest importance to us. This policy clearly describes how fbazee collects, uses, and protects your information.
1. Introduction and Scope
fbazee ("we", "our", or "platform") is committed to ensuring a safe, transparent, and responsible online gaming experience for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect information from users through the fbazee.cam website, how that information is used, who it may be shared with, and what you are being informed about regarding your rights.
This Policy applies to all registered users of fbazee.cam and to anyone who visits our platform. By continuing to use our services, you are considered to have consented to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services or contact us.
fbazee respects your privacy and stores your information using modern technical security measures including SSL encryption. We never sell your information to third parties without your permission.
2. What Information We Collect
fbazee collects the minimum information necessary to provide you with services. The various types of information collected are described below:
Registration and Identity Information
- Name and age (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- National ID card (required during the KYC process)
Financial Transaction Information
- bKash / Nagad / Rocket / Upay account details
- Bank transfer details
- Deposit and withdrawal history
- Transaction amounts and dates
Gaming Activity Information
- Play history and betting records
- Duration of activity on the platform
- Preferred games and categories
- Win and loss records
Technical and Device Information
- IP address
- Browser and operating system type
- Device identifier information
- Cookies and session data
- Time and method of accessing the platform
fbazee never actively collects unnecessary sensitive information (such as religious identity, political opinions, or health information).
3. Purpose of Using Information
fbazee uses your collected information only for the following legitimate purposes. We operate transparently in every case:
- To create, manage, and secure your account.
- To complete all financial transactions, including processing deposits and withdrawals.
- To complete age verification (confirming 21+) and identity verification (KYC) processes.
- To prevent fraud, money laundering, and other illegal activities.
- To provide effective customer support in Bengali via 24/7 live chat and email.
- To personalize and improve your gaming experience.
- To inform you about bonus offers, promotions, and important updates.
- To ensure responsible gaming and to support problem gamblers.
- To identify and resolve technical issues on the platform.
- To review the quality of our services and conduct statistical analysis.
4. Sharing and Disclosure of Information
fbazee never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
The minimum necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure operators, and game software providers for service delivery. These partners are required to comply with our privacy policy.
4.2 Legal Obligations
We are legally required to provide relevant information in response to court orders, requests from regulatory authorities, or lawful demands from law enforcement agencies. In such cases, we provide only the specific information requested.
4.3 Fraud Prevention
If multiple accounts, bonus abuse, or fraudulent activity is suspected, information may be verified for protective purposes. This is to safeguard the interests of all honest players.
Beyond the three circumstances above, fbazee does not sell or transfer your information to any third party, advertiser, or data broker under any circumstances.
5. Cookies and Tracking Technologies
fbazee.cam uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for maintaining login sessions, ensuring security, and operating the platform's core functionality. These cannot be disabled.
Functionality Cookies
Used to remember your preferences (such as language and theme) and to create a personalized experience for you.
Analytical Cookies
Used to analyze patterns of platform usage and to improve service quality. These cookies can be disabled.
You can control or reject cookies from your browser settings. However, please note that disabling certain cookies may prevent some platform features from working correctly.
6. Data Security Measures
fbazee takes industry-standard technical and organizational steps to protect your information. Our security infrastructure is regularly reviewed and improved.
- SSL/TLS Encryption: All data transfers between you and our servers are protected by SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Control: Only authorized personnel have access to specific information on a need-to-know basis.
- Security Reviews: System security is regularly tested and any identified vulnerabilities are resolved promptly.
- Audit Logs: Audit logs are maintained for all sensitive actions, which help in detecting fraud.
No data security measure is 100% impenetrable. To help keep your account secure, use a strong password and do not share your login credentials with anyone.
7. Data Retention Period
fbazee retains your information only for as long as it takes to fulfill the necessary purpose or for the period required by applicable law.
Active Accounts
All relevant information is retained while your account is active. Records of gaming activity and financial transactions are kept to ensure service quality.
After Account Closure
Even after an account is closed, financial and identity-related information must be retained for a specified period due to regulatory and legal obligations.
Transaction Records
Payment and withdrawal records are kept for the period necessary for financial auditing and dispute resolution purposes.
Deletion of Expired Data
Once the designated period has ended, information is securely deleted so that it can no longer be recovered.
8. Your Rights and Choices
fbazee is committed to giving you control over your personal information. You have the following rights:
Right to Access Information
You may request a copy of the information we hold about you.
Right to Correct Information
If your profile contains incorrect or incomplete information, you may request a correction.
Right to Delete Information
In certain circumstances (outside of legal obligations), you may request that your information be deleted.
Right to Stop Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time.
Right to Restrict Data Processing
In certain circumstances, you may ask that the processing of your information be restricted.
Right to Data Portability
You may request your provided information in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a reasonable time.
9. Protection of Minors
fbazee strictly provides services only to those aged 21 or older. We do not knowingly collect any information from minors.
Age is verified during the registration process. If a person registers with false information and it is later proven that they are under 21, fbazee will immediately close the account and delete the associated information.
If a parent or legal guardian believes that a minor has registered on fbazee, please contact [email protected] immediately.
10. Policy Changes and Updates
fbazee may update this Privacy Policy from time to time. For significant changes to the Policy, we will notify you in the following ways:
- Sending a notification to your registered email address.
- Displaying a notification when you log in to the platform.
- Updating the "Last Updated" date at the top of this page.
Continuing to use the platform after the updated Policy is published indicates your acceptance of the new Policy. If you have any questions about changes to the Policy, please contact our support team.
11. Contact Us
Please contact us for any questions, concerns, or requests to exercise your rights regarding the Privacy Policy. The fbazee support team is always ready to assist you in Bengali.
Privacy-Related Contact
To learn more about responsible gaming, visit our Responsible Gaming page. To learn the full terms of our services, read the Terms and Conditions.