fbazee Terms and Conditions

Last Updated: January 2026

These Terms and Conditions ("Terms") form a legal agreement between the fbazee platform and its user ("you" or "member"). fbazee is an online gaming platform that provides slot games, cricket betting, fishing games, and live casino services. By using the platform, you agree to abide by all these terms and conditions.

General Provisions

These terms apply to all services, products, and features of the fbazee platform. These terms come into effect when the platform is accessed via the fbazee website, mobile version, or any other medium.

1.1 Interpretation and Definitions

• "Platform" — the fbazee website and all associated digital services.
• "Member" — any person who owns a registered account on fbazee.
• "Gaming Activities" — slot games, sports betting, fishing games, live casino, and all other games available on the platform.
• "Balance" — real money deposited into a member's account.
• "Bonus Balance" — credits provided as promotional offers, usable under specific conditions.

1.2 Scope of Application

These terms are valid in both English and Bengali. In the event of any conflict in interpretation, the Bengali version shall apply. In addition to these terms, the platform's privacy policy and responsible gaming policy also apply and are considered part of these terms.

Account Registration and Eligibility

The following eligibility requirements must be met to open an account on fbazee. If registration is completed by an ineligible person, fbazee reserves the right to cancel that account at any time and the funds in that account may be forfeited.

2.1 Registration Terms

• All information provided at the time of registration must be completely accurate, genuine, and up to date.
• Each person may open only one account. A single person holding multiple accounts is prohibited.
• The mobile number and email address provided at registration must be your own.
• fbazee may request additional information or documents for identity verification at any time.
• The payment method currently active on your account (bKash, Nagad, Rocket, Upay, or bank account) must be registered in your own name.

2.2 Representations and Warranties

By registering, you confirm that: (a) you are legally capable of entering into this agreement; (b) you are not a resident of any country or region where such gaming activities are prohibited; and (c) you are accepting fbazee's services of your own free will and by your own decision.

Age Restrictions

fbazee is highly aware of the protection of minors. If someone registers by stating a false age and this is later proven:

• Their account will be closed immediately.
• All funds and bonuses in the account will be forfeited.
• Relevant authorities may be notified in accordance with applicable law.

A request to parents: please ensure that your minor children do not have access to this platform. Use a PIN or password on your device. For more information about online gaming, visit the Responsible Gaming page.

Account Security and Responsibility

4.1 Password Protection

It is your responsibility to keep your account login details (username, password, PIN) completely confidential. You may not share this information with any third party. fbazee will never ask for your password.

• Your password should be difficult to guess — create one using a combination of numbers, letters, and special characters.
• Do not use passwords from other sites on fbazee.
• If you notice any suspicious activity, immediately notify [email protected] and change your password.

4.2 Account Sharing Prohibited

An account may only be used by one person. If multiple family members wish to use fbazee, each person must open a separate account. Account sharing or transfer is strictly prohibited.

4.3 Unauthorized Access

If your account is used without authorization by a third party, you must notify fbazee immediately. fbazee will attempt to provide reasonable assistance in such situations, but will not bear responsibility for activities that occurred prior to the unauthorized access.

Financial Transactions — Deposits and Withdrawals

5.1 Deposit Rules

The following payment methods may be used to deposit funds on fbazee: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳200 (for each method).
• The payment method used for the deposit must be registered in your own name.
• Deposits from third-party accounts are prohibited.
• If the deposit amount is not correctly added to your balance, contact us immediately via live chat or at [email protected].

5.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals may only be made to a payment account registered in your name through which a prior deposit was made.
• Account verification may need to be completed before a withdrawal.
• Withdrawals may be held if the wagering conditions of any active bonus have not been met.

5.3 Anti-Money Laundering Policy

fbazee is committed to preventing money laundering and fraud. If any suspicious financial activity is detected, fbazee reserves the right to suspend transactions on that account and conduct an investigation. In such situations, necessary identity verification documents may be required.

Bonuses and Promotional Offers

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000.

• Example: deposit ৳1,000 and receive a bonus of ৳1,000 — total balance ৳2,000.
• Example: deposit ৳42,000 and receive a bonus of ৳20,000 — total balance ৳62,000.
• The bonus amount will never exceed ৳20,000 under any circumstances.

6.2 Wagering Conditions

The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the total amount (deposit + bonus) before withdrawing any winnings from the bonus.

• If the wagering requirement is not met within the time limit, the bonus may be forfeited.
• Not all games may contribute equally to wagering calculations — please read the detailed terms of each promotion.
• If bonus terms change, the original terms will continue to apply to any active bonus.

6.3 Other Bonuses and VIP Rewards

fbazee maintains three VIP tiers: Bronze (weekly cashback up to 0.5%), Silver (up to 1.0%), and Gold (up to 1.5%). You can advance to a higher tier through active gaming. Each VIP tier's bonus has its own terms and conditions, which will be displayed at the time of the relevant offer.

6.4 Bonus Abuse

For abuse of the bonus system — such as claiming bonuses using multiple accounts, coordinated betting patterns, or any other fraudulent method — fbazee reserves the right to cancel the bonus and related winnings and to close the account.

Prohibited Activities

Any of the following activities are strictly prohibited on the fbazee platform. Involvement in such activities may result in account cancellation and related financial consequences:

• Creating multiple accounts or managing another person's account.
• Registering using a false identity or information.
• Playing games using bots, automated software, or other technical tools.
• Attempting to influence the platform's software or game outcomes.
• Attempting to abuse bonuses or meet bonus conditions through coordinated betting methods.
• Conducting transactions using third-party payment methods.
• Attempting to breach the platform's security systems.
• Harassing, intimidating, or attempting to harm other members.
• Operating affiliate or referral activities without fbazee's authorization.
• Using the fbazee platform for money laundering or any illegal financial activity.

Gaming Rules

8.1 Game Results

All game results on fbazee are determined by Random Number Generator (RNG) technology. Game results are fair and immutable. If a game result remains undetermined or is displayed incorrectly due to a technical issue, fbazee will investigate and determine the correct result.

8.2 Technical Errors

If a game is interrupted mid-session due to a server error, network issue, or any technical failure, fbazee will attempt to restore the game where possible or refund the bet amount. Winnings displayed incorrectly due to a display error will not be considered the actual amount.

8.3 Sports Betting

Before placing a bet in the sports betting section, please read the specific terms for the relevant event. If a match is cancelled or postponed, or if there is a change in determining the result, fbazee will settle the bet according to standard rules. Specific rules for betting on BPL, IPL, T20 World Cup, and other tournaments will be displayed on the platform.

Responsible Gaming

fbazee places great importance on responsible gaming. We believe gaming is entertainment — it is not a source of income. We ask all members to play within their means.

9.1 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, contact us — we will arrange a temporary or permanent break for your account. Once self-exclusion is active, it cannot be withdrawn before the predetermined period.

9.2 Setting Limits

You can set deposit limits, betting limits, and loss limits on your account. For details on how to activate these limits, visit the Responsible Gaming page.

9.3 Support Resources

Gaming addiction is a real problem. For support, contact our 24/7 live chat or reach us at [email protected]. Our Bengali-speaking support team is always ready to guide you in the right direction.

Privacy & Data Protection

fbazee is committed to protecting your personal information. We use industry-standard SSL encryption technology. The information you provide:

• Will be used for account management and service delivery purposes.
• May be used for fraud prevention, identity verification, and security purposes.
• Will not be sold to third parties without your consent.
• May be shared with relevant authorities as part of legal obligations.

To learn more about privacy, please read our Privacy Policy.

Intellectual Property

All content on the fbazee website — logos, designs, graphics, text, software, and all other elements — is the intellectual property of fbazee. Without prior written permission from fbazee, these materials:

• May not be published or distributed elsewhere.
• May not be used to create modifications, adaptations, or derivative works.
• May not be used for commercial purposes.

Intellectual property rights of third-party game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.) belong to their respective owners — these are licensed through fbazee.

Limitation of Liability

fbazee makes every effort to operate a reliable and secure platform. However, fbazee will not be held liable in the following situations:

• Issues caused by third-party network or service outages.
• Account security breaches resulting from the user's own negligence.
• Unexpected technical failures that are beyond fbazee's control.
• Any losses arising from registration with incorrect information.
• Inability to access the service during temporary downtime or maintenance.

fbazee's maximum liability shall in no case exceed the original amount of the transaction in question.

Account Closure & Suspension

13.1 fbazee's Rights

fbazee reserves the right to temporarily suspend or permanently close any account in the following situations:

• If any provision of these terms and conditions is violated.
• If fraudulent or illegal activity is detected.
• If there is non-cooperation with identity verification.
• If the account holder is identified as a minor.
• By order of a court or relevant authority.

13.2 Member's Rights

You may close your account at any time — send a request to [email protected]. You may withdraw any legitimately earned balance before the account is closed; however, if there are any unfulfilled conditions on an active bonus, that bonus will be cancelled.

Changes to Terms

fbazee reserves the right to change, update, or amend these terms and conditions at any time. In the event of changes:

• The updated terms will be published on the platform and the "Last Updated" date will change.
• Members may be notified of significant changes through their registered contact details.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree to the new terms, stop using the platform and withdraw your balance.

Visit this page regularly to stay informed about the latest terms and conditions.

Contact & Dispute Resolution

15.1 Contact Methods

If you have any questions or complaints about these terms, please contact us in the following ways:

• 24/7 Live Chat — instant support in Bengali.
• Email: [email protected]

15.2 Complaints Process

If a dispute arises, please contact us first via live chat or email. Our support team will investigate and resolve the complaint as quickly as possible after receiving it. Each complaint will be registered with a reference number that can be tracked.

15.3 Applicable Law

These terms and conditions will be interpreted in accordance with applicable law. Any dispute will be resolved through discussion and mutual agreement wherever possible. If a resolution cannot be reached through discussion, both parties may seek resolution through the relevant judicial system.

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Thank you for reading these terms and conditions. For more information, please visit our FAQ page, Privacy Policy, and Responsible Gaming page.